Policies
Shipping information for Canton Village Quilt Works Fabrics:
These costs are estimates. If we have to use more envelopes or move to a larger size box, or maybe even choose a different carrier, you will be charged for the extra shipping. If, we can move to a smaller box, or fewer envelopes, we will refund shipping charges. USPS is the carrier which will be used.
DOMESTIC
SHIPPING:
$0.00 – $50.00 USPS - $4.95
$50.00 - $ 100.00 USPS - $10.95
$100.00 - $200.00 USPS - $13.95
Over $200.00 will be charged actual shipping costs. These costs are all based on USPS Priority Mail Shipping.
INTERNATIONAL
SHIPPING:
$0.00 - $50.00 USPS - $13.50
$50.00 - $80.00 USPS - $43.50
$80.00 - $130.00 USPS - $56.00
Over
$130.00 will be charged actual shipping costs.
CANADA
AND MEXICO:
$0.00 - $50.00 USPS - $11.50
$50.00 - $80.00 USPS - $27.00
$80.00 - $130.00 USPS - $34.00
Orders over $130.00 will be charged actual shipping costs.
Sales Tax:
Sales tax of 6.00% is included for Connecticut residents only.
Payment Methods:
We accept Paypal and Money Orders. Orders can be placed online, or by fax (860) 693-3859.
Return Policy:
We have a 30-day return policy on items you are not satisfied with due to a defect. Refunds will be issued once items are returned to us. Refunds will not be given for shipping & handling charges. A 20% restocking fee is charged for returns. Sale items and cut yardage may not be returned. Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging and they must not have a smoke odor to them. Returns that have a smoke odor will not be refunded.
Privacy Policy:
We keep all customer information confidential and do not share any information with any outside parties under any circumstances.
Questions or Concerns:
Should you have any questions or concerns you can send an e-mail to jackie@cvquiltworks.com or by phone at (860) 693-0661 from 8:00 am - 4:00 pm EST (Eastern Standard Time).
